Are there any restrictions on arrival and departure times?

Yes, arrival and departure times are important to ensure our staff has enough time to prepare the facilities or site for incoming groups. Please adhere to the times provided in your booking confirmation. Those who arrive early may face inconvenience as they'll be denied entry. Requests for early arrival or late departure to extend activity time will be considered on a case-by-case basis and may incur additional charges.
When are we expected to pay the balance of the booking?

A final payment can be made by credit card before departure, or alternatively, a 7-day invoice will be issued.
Who owns Crosslands, and are there other campsites affiliated with your facilities?

Crosslands Youth & Convention Centre is owned and operated by the Greater Sydney Conference of the Seventh-day Adventist Church. Adventist Camps connect a network of camping facilities owned and operated by the SDA Church in Australia and New Zealand. AdventistCamps.org.au (https://www.adventistcamps.org.au) Adventist Alpine Village in ACT (https://www.alpinevillage.com.au/) Camp Howqua in VIC (https://camphowqua.com.au/) Other related links : Sydney Adventist Youth (https://www.sydneyadventistyouth.com/)
Can we book exclusive use of the facilities?

Yes, depending on availability. Please contact the office for more information about the following booking options: General Sole Use of Site Exclusive Use of Sites 1 & 2
Is there a minimum number requirement when making a booking?

Each facility has a minimum number requirement based on full-rated persons (adults/students): Edilong Complex: 50 persons Kent Lodge: 20 persons Units: 2 people Cottages: 4 or 6 people, depending on the cottage Camping: 10 people Children Ages 5-12 years (children staying with their parents; otherwise, considered a student) Infants 0-4 years stay free Note: Children's fees do not apply to youth/children's camps.
What are the check-in and check-out times?

Check-in is at 4:00 PM, and check-out is by 2:00 PM unless otherwise specified.
What is the cancellation policy?

Accommodation: Deposits are non-refundable. All cancellations must be advised in writing and are subject to these terms: A cancellation received within 4 months of the booking date, with no replacement client, will incur a fee of 85% of the greater of either the expected number or the minimum number required. Should a booking be secured by Crosslands in substitution, then the amount due will be reduced by the value of the substitution. Camping/Day Groups: Deposits are non-refundable: 31+ days = 25% of your expected number 15 - 30 days = 50% of your expected number 00 - 14 days = 100% of your expected number Please refer to our terms of hire for detailed information: Terms & Conditions
How do I go about making a booking?

Please submit your enquiry via our Enquiry page. Our admin staff will email you regarding availability, rates, sitemaps and accommodation floor plans. If you decide to proceed, a booking agreement and deposit invoice will be sent to you, which must be completed to confirm your booking within 7 days.
Do we need to provide proof of insurance for group bookings?

Yes, please provide a Certificate of Currency or email confirmation that your organisation's insurance is current before your stay. Family and friend groups are not required to provide proof of insurance.
Is there mobile reception or Wi-Fi access on-site?

Reception on-site varies depending on your provider. Wi-Fi vouchers are available for purchase at the office.
Is there an AV or PA system that we can use? Is it included or is there a separate fee?

Edilong has a 16-channel mixer and amplifier in the AV cabinet in the main dining/conference hall. There is also a ceiling-mounted data projector that projects onto the wall behind the stage. A hire fee applies for the projector. Please bring your microphones, HDMI cable and leads. The lounge room in Edilong has a TV with an HDMI connector (no VGA). Kent Lodge has a TV with an HDMI connection. It doesn't have audio, but the room does not require it.
Is linen provided?

Linen is not provided due to the lack of a linen service and limited storage space. Guests are required to bring their own duvet or sleeping bag, pillow, fitted sheet, and towel. For hygiene purposes, a mattress protector or fitted sheet is mandatory, even if using a sleeping bag. We have a limited supply of bedding available for hire, should it be necessary.
What is the accessibility for guests with disabilities?

You can edit the title from the FAQ 'Settings' tab in the Editor. To remove the title from your mobile app go to the 'Site & App' tab in your Owner's app and customize.
What must we bring?

A sleeping bag/doona, pillow, towel, toiletries, sun protection, insect repellent, and a group First Aid Kit. A single mattress protector or fitted sheet is COMPULSORY for hygiene purposes, with or without a sleeping bag in all accommodations. A double bed mattress protector is required for rooms A, B & C in Edilong, Units 1 & 2, and Cottages 1, 2, 4 & 6. We provide toilet paper, hand soap, paper towels, all-purpose cleaners, cloths, brooms, mops, and vacuum cleaners.
Is the kitchen fully equipped?

The kitchens in both our main facilities come well-equipped. Edilong Kitchen comes with a walk-in fridge, microwave, rice cooker, heavy-duty mixer, combi-oven, bain-marie/warmer cabinet, griddle, fryer, 8-burner gas stove and oven and a commercial dishwasher. Utensils include serving spoons, tongs, ladles and knives. The kitchen also has a can opener, veggie cutter, conveyor toaster, pots, pans, baking trays, mixing bowls, measuring cups, jugs and cutting boards. Kent Lodge Kitchen has a 5-burner gas cooktop and oven, large fridge, a standing freezer, microwave, toaster, urn, pots, pans, mixing bowls, cutting boards, jugs, trays and a range of utensils. You may want to bring your own set of sharp knives.
What's included in the kitchen and what do we need to supply?

Please bring your own foil, glad wrap, baking paper, sponges, pot scourers, bin liners and dishwashing detergent. Also, a lighter for the gas stove/oven. We provide washing liquid for the heavy-duty dishwasher, paper towels in a dispenser, cleaning cloths, sanitiser and multi-purpose spray bottles, brooms and mops.
Are there hot showers on site?

The amenities on Sites 1 & 2 are equipped with hot showers.
What do we need to bring if we want to use the outdoor kitchen?

The Camper's Kitchen on Site 2 has a large fridge, small freezer, microwave and barbecue. You will need to bring your own plates, cutlery, pots, pans etc. The Outdoor Kitchen on Site 1 has a small bar fridge, small freezer, microwave and two barbecues. The kitchen must be booked ahead of time for the fridge and freezer to be turned on. Day visitors will need to bring plates, cups and cooking utensils. It is recommended that the group use foil trays on the BBQs and bring cleaning materials.
How do I book activities during my stay?

Email the office if you wish to schedule activities such as canoeing, the pool, or the inflatable. High ropes courses require qualified Outdoor Rec instructors familiar with the courses. Please contact Peter or George well in advance for their rates and availability. Instructor Contact Details: Peter Vaughan – Out & About Adventures Email: oaaa_peter@hotmail.com George Eid - Australian Outdoor Education Email: george.eid@ausoutdooredu.com
Does the fee include the pool and canoes? Or is there a separate charge for this?

The canoes and pool are complimentary for guests to use when booking a stay with us, subject to availability.
Is the swimming pool open year-round?

The pool is open from September to May and is solar-heated for comfort during the season. Please book your time slots in advance.
Is smoking or alcohol permitted?

Crosslands is a family-friendly site. No cigarettes, alcohol or drugs are allowed on the property (strictly enforced). A seated area with an ashtray is available outside the front gate for smokers.
Are pets allowed on site?

No, pets are not permitted as Crosslands is located within a national park. Assistance animals are only allowed if reasonable proof is provided that the animal is accredited, and Crosslands Management is notified in advance.
What is the noise curfew?

No amplified sound or public address systems after 10 pm. No noise after midnight. No amplified noise before 7 am Monday – Saturday. No amplified noise before 8 am Sunday.
Can we bring a trailer or campervan onto the site? Is the windy path down to the entrance a problem?

It is possible to bring down a camper or trailer. The road is narrow and has hairpin bends, which require good driving and navigation skills. The last two bends are the tightest so it is advisable to take the corners wide. The road can take a 24-seater bus such as the Toyota Coaster and Mitsubishi Rosa.

History of Crosslands

1972

In 1972 Eddie Long, a successful land developer and builder, submitted plans to make major developments at Crosslands. Eddie Long had spent many of his youthful days as a beneficiary of the camp’s ministry to the young people of Sydney. In 1974 it was voted to authorise a re-development scheme. His keen interest in nature drew him to spearhead further development of the site, and today a building bears his name.

1952

Eric White, circa 1952, as a student minister, camped at Crosslands as part of his training as a Master Guide while studying ministry at Avondale College. White eventually became the youth director for the Greater Sydney Conference where Crosslands became a hub for Pathfinder and youth activities.

Current

Crosslands Youth and Convention Centre continues to serve the youth and the constituency of the Greater Sydney Conference. The many improvements over the years has made it an attractive center for school camps and church gatherings.

1856

The first European settlers in the area were Burton Crossland and Matthew Charlton, one on each side of Berowra Creek. In 1856 Charlton engaged Crossland as caretaker of his property on the eastern bank of Berowra Creek. Crossland's son Tom carried out fishing and farming on the Crossland property and Charlton's son Albert later sold his property to him, giving Crossland holdings on both sides of the creek.

1947

Since 1947 the original Crossland grant has been occupied by a Seventh-day Adventist youth camp. In 1949 The Greater Sydney Conference of Seventh-day Adventists took over the management and ownership of the site.

1946

In 1946 the youth leader of the South New South Wales Conference, Albert White, saw wisdom in seeking a rural location to establish a youth camp. He discovered the Crosslands property was owned by F. Calderwood at the time, and negotiations for its purchase began.

First Inhabitants

The first inhabitants of the area were a subgroup of the Dharug, the main Aboriginal group of the Hawkesbury Region. They sheltered in caves and beneath screens made of bark or branches. They found an abundance of food from the local vegetation, the plentiful fish, shellfish and small animals of the area.